Order Processing Information
Order ProcessingShipments are only processed on weekdays, orders taken on weekends will be processed the next business day. The delivery times listed are not guaranteed, notwithstanding expedited shipping methods, but are our best approximation and will vary with specific requests, such as gift box, gift packaging and engraving, soldering, or customization of chain/leather cord lengths.
2 Day or Next Day Orders Not Requiring Special ServicesOrders placed after 12:00 noon (Central) on Friday, Saturday, or Sunday will be processed Monday and should arrive the next business day after shipping.
2 Day or Next Day Orders Requiring Special ServicesSoldering and engraving will delay the delivery of your order up to three weeks for in-stock items.
International OrdersFor International Shipments and Rates, please phone our Call Center at 1-800-283-1770. Customers are responsible for international duties, taxes, and refused shipping charges.
Tax Rate InformationSee tax information below, please contact Customer Service if you have any questions regarding tax information at 1-800-283-1770.